SELLER Safety in shipping
I’ve personally had several problems lately with items being “lost in the mail” … Have you? I see on so many listings, “Not responsible for items lost or damaged in the mail”. Not quite correct, you know? Almost every seller gives the buyer an option to buy insurance on their purchase. This insurance, when purchased, guarantees a refund of the value specified, TO THE SELLER, in the event of damage during shipping. When this insurance is paid for, BY THE BUYER, the seller has the obligation of either refunding the buyers payment and then filing a damage claim or acting as a middleman to assure that the buyer gets reimbursed. So you see, a buyer IS resposible for insured items damaged in the mail.
Also, many sellers do not realize that if an item is lost in the mail, a buyer can file an “item not received” claim with eBay or PayPal. Unless the seller can provide tracking information, to eBay or PayPal, as proof that the seller actually mailed the package, PayPal will grant a full refund to the buyer.
A simple solution to both of these situations is to ship all packages with “Delivery Confirmation”. The USPS charges a mere 60 cents for this option on most services. If you ship by Priority Mail, the charge is only 50 cents. This option gives the seller a receipt for shipping a specific package to a specific buyer. It also provides the seller with a tracking number which can be a lifesaver if a package is, indeed, “lost in the mail”. A good seller can email the tracking number to the buyer and they can then follow the progress of the package at www.usps.com ……
If everyone would use Delivery Confirmation, I’m sure that there would be less claims for “lost” packages filed. Charge the extra 60 or 50 cents and do yourself and your buyer a service.